I need to make sure my renewal webmnt through?!? My caseworker's mailbox is full.

I've never had success with calling the local office. You can call the state number and talk to them to make sure they have everything.

Keep calling until you get a supervisor and let them know you're workers mailbox is full. So nothing falls on you.

You may also get a letter in the mail stating you have to be available for a phone interview

Yes