Henry County Division of Family and Children Services

Category: Social services organization

Address: 125 Henry Parkway Connector, McDonough, GA 30253, USA

Phone: +18774234746

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 9AM–3PM

Wednesday: 9AM–3PM

Thursday: 9AM–3PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Deanna Phillips

Oct 24, 2022

Henry County Division is the absolute worst. The workers are very unprofessional and very lazy. I hate to even give them one star because they don’t deserve one. They need to replace everyone and get a whole new crew who are for the people and willing to help.

Sherri Hobbs

Oct 17, 2022

This is the worst division I had to deal with, they took my grandchildren for me and put them in a Foster Home because I asked for help with daycare so I could work. My grandchildren have been abused, sent to foster homes to foster home and they still wouldn't give me my grand babies, one of my babies is running away because she wants to come to the home, but they found her not she has run away again. No call for the foster parents to let me know that my grandbaby has run away, and when I call to get any information they want to answer the phone. I'm very upset with the defacs in Henry, Griffin, and Detroit for the way they lied and handle my grandchildren's case.

Jasmin Gueits

Oct 11, 2022

Is apparent that this office has a problem and the state needs to correct it because people come in to receive help not to feel belittled or their benefits cut off due to laziness.. they need to fire and rehire individuals that care about people

Cynthia DoBest

Sep 27, 2022

They lied and made it seem like they called me for a phone interview when they didn’t and denied my food stamps and nobody answers the phone

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Questions & Answers

This is not a question, it is a fact! Most poorly run Agency I've ever encountered! NO ONE ever answers a phone! They loose paperwork that was handed to them. They cut benefits after everything was completed on line, as suggested. Worthless!

Timothy Bell | Oct 30, 2020
Elaine Burchfield | Oct 30, 2020

Terrible!

How can I schedule an appointment to speak with someone at this office?

Serena Burke | Oct 31, 2017
K Parker | Oct 30, 2021

It's almost impossible to get someone on the phone. It's better to walk in and speak with someone

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I need to make sure my renewal webmnt through?!? My caseworker's mailbox is full.

Tammy McWhorter | Oct 31, 2018
Macon Mama | Oct 31, 2018

I've never had success with calling the local office. You can call the state number and talk to them to make sure they have everything.

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How do i get to talk to a live person?

Lisa Michel | Oct 31, 2018
Connie Brown | Oct 31, 2018

I need to a live person about a application for health care

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HOW CAN I SPEAK WITH SOMEONE HERE. NO ONE ANSWER THE PHONE. I HAVE BEEN TRYING FOR TWO WEEKS

Sharon Tyler | Oct 31, 2018
Christina Valentine | Oct 31, 2018

You wont be able to. I have never experienced anything like this. Unfortunately you wull have to go stand in line for a very long time just to speak to someone.

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Typically,how long would a person spend here?

Michelle Deressa | Oct 31, 2017
Tesha Robinson | Oct 31, 2017

If you arrive at time of opening, 8 am, no more than 1-2 hours

My EBT card hasn't arrived in the mail yet. Who do I need to contact?

Carolee Tucker | Oct 31, 2019
Denise Crowe | Oct 31, 2019

I'm not sure .. but I'd call the DFCS office and ask them.

Why won't anyone answer when you call dfacs?

Bj | Oct 31, 2019
A&L P | Oct 31, 2019

Location will never answer. But if you call the defacs customer service they will give some info about your case. Depending what you need. Case work is never to be found lol :/

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If I live in another county can i file for food stamps

Christine Ottley | Oct 31, 2017
K Parker | Oct 31, 2018

Yes, only in the county you reside

I am attempting to renew benefits for SNAP on line. When I get to the end of the form, it asks for an ID number and will not finish. There is NO WHERE in this application that I have not filled out. Please assist.

Julie Hornick | Oct 30, 2021
Dorris Broxton | Oct 30, 2021

client id is on all correspondence they send you.

What's a real person contact number. That dial tone is 40 min and lobby is closed. Online doesn't answer my questions and Donald tone doesn't give the option I'm looking for. What is the direct number to a real person

Melany Deaver | Oct 30, 2021
Kaela Chandler | Oct 30, 2021

No one is there to take calls I just called them and the operator said that they are only taking by website love

If I have questions about applications to Medicaid or to file a complaint, who do I call

Donald Atkinson | Oct 30, 2020
Ronnetta Mills | Oct 30, 2020

You can always go to the office to get the information you need. They also have a website you can use to get answers.

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where can I get help preparing to take the GED test

Gail Hicklin | Oct 31, 2019
cheri hart | Oct 31, 2019

There is A program called SWAG in Henry county, that provides GED classes, as well as job training. It has an age limit of 25, I believe. It is completely free. You can google the number.

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Does anyone know of a Ms. Applewhite who is supposed to be a social worker for dfcs?

Tashi Browner | Oct 31, 2019
Courtney Walker | Oct 30, 2020

Yes I have encountered her before

Ineed to coreect the adress in the account

keren keren | Oct 31, 2019
fred moore | Oct 31, 2019

125 henry pkwy McDonough GA

Is Defax open today? Due to Veterans Day?

Christy Kade | Oct 31, 2019
Kim West | Oct 31, 2019

You can ride over there to see if they are open and if you see a sign saying that they are closed due to veterans day with no cars in the parking lot then they are closed

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How do I apple for medica for medical insurance.

Carolyn Sullivan | Oct 31, 2019
Laura M Picard | Oct 31, 2019

In person go there they should help you

How do I go about transferring my Medicaid from New York to Georgia?

DAVIEJAIT | Oct 31, 2018
Denise Crowe | Oct 31, 2018

I would call DFCS office and ask that question to make sure that You're doing everything by their Rules.

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Where is the drop box located here ?

elizabeth gomez | Oct 31, 2018
Trenaé | Oct 31, 2018

Right outside the door and it is labeled....drop box

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My kids didn't get their tanf money today will it be on their tomorrow because I already did the review for their tanf.

Alovise Dednam | Oct 31, 2017
Slayedby Key | Oct 31, 2018

How long does it take to receive childcare after applying for tanf?

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