If phone calls are not returned, is one to just assume Dr James is not accepting new patients? It would be nice to know so we could look elsewhere for help.

Dr. Mark James , has a security pass code answering machine. The messages are screened by his receptionist and then communication is related to Dr. Mark James. Depending on the time of day you usually will receive a return call within a few hours.If message is retrieved late in the day ,the next day you will get a returned phone call.Concerning new patients your message is carefully gone over by Dr. James, he is a professional at his field and considers your situation and if he has a spot for a new patient you can be assured you will hear from the office. I believe it was a few days before I heard if he was able to consider me for therapy.If you read anything about seeking someone in the mental health field for help,they take in consideration if they will be able to reach you therapeutically. Each patient has different situations.I highly regard the treatment I have received from Dr.Mark James.I don't feel like I am just a number to him. He is a dedicated Psychiatrist Sincerely, LKM

Most times my calls are returned within 2 business days.

I've been waiting several days with no response.