I would call since it is a 16 year old. Also if you live close by stop by and ask. There is usually someone out front who could help without having to stand in line. Nice helpful folks there
Birth certificate and 2 proofs of address. A bill or some type of official mail that is current as of 3 months. Doesn't have to have their name on it but proof should be good enough. If you want a "Gold Star I.D." you will need to provide a social security card. The "Gold Star I.D." is used for travel.
Thanks! Your answer is awaiting moderation.