Why do the post office never answer their phone and why do the mail carrier come late everyday and I didn't receive my mail today

There is a shortage of worker. And since the pandemic they NEVER ANSWER the phone. Even corporate number just rings. Have to go in and speak to supervisor. But that takes a long time also as you have to wait in line then ask to speak to them.

I had to go there cuz I called for 3 hrs no answer there has been a change on mails if they see u only have 1 piece mail coming it will b delivered next day with few mails u get dat day there's 1 mail person working 3 routes I'm in homestead rd mail comes by 8pm