Who else had the worst car buying experience ever at this Dealership?

joni gaddis | Oct 28, 2019 | Category: Hyundai dealer

Napleton's Valley Hyundai - All questions

Address: 4333 Ogden Ave, Aurora, IL 60504, USA

Robert Pearce | Oct 28, 2019

The first time I bought a car there was in 2001, and was a good experience. However, I was looking for a used car recently,vand saw 2 of the type of cars I wanted there. I called ahead to make sure the cars were there and was told that they were. I made the drive only to get there and be told that one in that short amount of time was sent to another location for detailing, and asked about the second one and the salesman kept asking us to go inside, when we finally did, another salesman told us that they just sold the second one and immediately the first salesman tried switching us to other cars. I felt like this was an old bait and switch. It has at least made it so I no longer trust the dealership, and will probably not ever purchase another vehicle from them.

Bk Plasma | May 30, 2022

Service is horrible. I will never buy a car here again because I have to wait forever for appointments. Even simple things like an oil change or nail in tire. They cannot get you in for weeks.

Konrad Sherinian | Oct 28, 2019

I really enjoyed my experience with Alex there. Great guy. Answered all my questions. No pressure. Sorry you had a bad time Joni.

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