I canceled my rental agreement in store. Why did they still charge me 23.99 when it was already cancelled??

Please call our office between 9:30-5pm @ 480-827-1111 so we can correct this for you.

You'll need to read your rental agreement and/or ask the store. It may have been a mistake, or maybe you had a contract for multiple months at a time. If it was the latter, I would think they'd have brought it up when you cancelled. Maybe you were half way through the month or more when you cancelled? Easiest would be to call the store. Google has their number.

Not sure what kind rental agreement you had so can't explain