My complaint is that the air conditioning does not work well, the plugin does not work, the driver gave me bad service, driving badly, and people do not pay attention to wearing masks, they must improve on that and cleanliness, the bus stinks

There are buses going to Houston tomorrow

Good morning...you can reach out to customers service, but they will tell you to go online and file a report...all ready been through it..

Good day. I'm sorry to hear that you're encountering an uncomfortable environment. I'm a a consumer rider like yourself and I must say my trip to El Paso was positive. Please reach out to customer service at Greyhound via their website contact portal.