Do You Still Have The Manual, Lowe's Manager Should Be Able To Handle The Situation. If You Can't Get The Manufacturer Or Lowe's to Repair It, Or Send You To The Correct Department, I Would Load It Up, Go To Lowe's and Find Someone in Appliances and Tell Them You Need Them To Look At Something. They Then Should Have A Repair Man too Look At It, Unload It and Give You A Replacement. Or You could Go To Regional Manager and Tell Him You Cannot Get Help. Cuztom8 Service
When was the date of purchase? If it's under manufacturer warranty should be able to send it back to the manufacturer to have repaired or more then likely the manufacturer would send someone out to you to have it repaired. Find out what kind of manufacturer warranty it has, get your date of purchase and proof of purchase cause you might need that, Get in touch with the manufacturer is what I would do, really they are to blame, as no one wants to build a quality product these days.
The manufacturer is under a legal obligation to honor your warranty as long as it is valid. Document every instance of calling for assistance, who you talked to and when. Contact the corporate offices. The Magnuson-Moss Warranty Act helps consumers who have tried to repair their product multiple times within the terms of their warranty. If the product persists as defective after multiple unsuccessful repairs, the warranty is considered breached and the consumer is able to receive either a replacement or a full refund. Consumers may also get a refund if they are not able to use their product for a total of 30 days due to repairs. If the manufacturer does not comply with the warranty act and refuses to give a replacement or refund, the consumer has grounds for a consumer protection lawsuit. The law covers items like refrigerators, stoves, dishwashers. You may have a path to legal action.
If I knew what to order I would. The stove keeps saying there is an error
What's the error code number
I order the parts and fix it myself. Only way I've found.
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