One of the ways Aldi can offer the kind of price/quality value they offer is by streamlining and cutting other services and reducing the workforce to the maximum. So nobody will pick up your kart all over the parking lot for you, items are installed on the shelves in their original boxes when possible, no one will bag your stuff for you, and no one will pick the phone to give info that is on their website as well. Efficiency is what makes this business model possible.
None of their stores have a phone
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