Yes they answer at night time there is only one parts guy running the department for parts and he also has to help the techs get there parts. Ya sucks but what can you do when your the only place that's open 24hrs
Nobody ever ansew the phone when you call the service department...my truck was there a week..and i literally had to go there to get a progress report on my truck.. because they will not answer the phone in the service department!!!!!!
They there 24/7. But after 6 they run a skeleton crew. Don’t count on anyone answering the phone. You ha e to go up there to be attended to. Or wait till normal business hours.
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