I live in zip code 60641 but there's no X-fin / Comcast location anywhere close. Golf Mill area to the west, 5 nasty urban miles east. I need to exchange failed equipment and don't drive. What am I to do?

Google XFinity. There's one On Ashland, North Ave and in Evanston. There's no number where you can get a Live person. So I'm going to one of the locations Monday.

Alternatively, you can also request from Comcast customer service that they ship you replacement equipment. Just ensure they give you a return label to ship defective equipment back.

I believe that there's a store on Lincoln Belmont and Ashland I don't remember which exact intersection or Street or address but I'll look that up Lincoln Belmont and Ashland avenue in Chicago Illinois

They use ups call and ask about them sending you retirn packaging

There is A Store Near Diverse and Ashland. On Ashland. You can go there They Have Great Service And Friendy Atmosphere. Try That one. Good Luck

I would call them and see if there's something they could do for you