My package has been sitting in the hammond facility since Sunday afternoon. Fed Ex text me it would be delivered on 3/16/20. Today it is 3/17/20 and it is still at the facility. Where is my package??? i have called and no one can help.

Call 1800GOFEDEX. You'll be connected to a customer service representive, but provide them with your tracking # and explain the situation to them. They will contact the station where an admin can look up the tracking in detail and explain what is going on. I would say the best time to call would be between the hours of 6am-2pm.

Can you submit the tracking number and I will see if I can assist?