Why does it take so long to have your car looked at and a loaner/rental vehicle approved with the Maxcare warranty plan? 2+ weeks is a long time to go without a vehicle waiting to have a loaner/rental approved.

Nathan Miles | Oct 26, 2018 | Category: Used car dealer in Knoxville, Tennessee

CarMax - All questions

Address: 11225 Parkside Dr, Knoxville, TN 37934, USA

Jessica Helton | Oct 26, 2019

Yeah. Carmax was the most unethical experience we have ever had.

Chenoa SHENANDOAH | Oct 26, 2018

Thanks you

Meghan Wortham | Oct 26, 2018

Seriously? It might be really busy. They were really responsive when I had to use them. It was just over 24 hours but that was a weekend.

Denise Murphy | Oct 26, 2018

It seems this is normal for this business. Check on a corporate customer service#. Maybe they can help.

Georgie | Oct 26, 2018

That's CarMax for you.

Sean McKay | Oct 26, 2018

Because its carmax

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