I have called This office repeatedly over the past several years, they do Not answer phone calls! I have called up to 30 times a day for a week and No answer left messages they do Not return or answer calls! The best way reapply on abe.gov

Amee Boucher | Oct 25, 2018 | Category: State government office in Charleston, Illinois

Department Of Human Services : Family Community Resource Center - All questions

Address: 1550 Douglas St, Charleston, IL 61920, USA

YourEveryday Sinner | Oct 25, 2019

Just saying, mailing isnt a great idea either. Ive mailed my most recent paystubs TWICE and somehow theyre 'getting lost'. I sent in paperwork in january of this year and didnt get benifits until JULY because my mail 'got lost' as it always does when sending it to them. In person is the only way to get things accomplished 90% of the time.

Justin and Brandy Marshall | Oct 25, 2018

does anyone know how to use mail anymore? this office is great but too overloaded. write a letter and mail in your paperwork. you will get a call if needed. this office is great.

Hillary Chapman | Oct 25, 2018

That's how I applied or I just go in and demand to talk to someone. They are ridiculous for not amswering phones.

KiAnna Speas | Oct 25, 2019

They "sent" my link in the mail, from the Charleston office, on Feb 6. It is now Feb 18 and we still haven't received it. We live 2 minutes away.

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