Why didn't you address this while you were there? Been eating here for years and the food and service is fine. You should have said something, they would have corrected it.
No, it's not normal and if you would have mentioned it they would have fixed it for you. Gus, I suggest you call tomorrow and explain. They are under new management and I'm sure they would like to hear of your experience.
If was that bad all u have to do is call there and ask to talk to manager .They would make it right been going there for years and never had bad service or bad pizza.
Thanks guys. But some of us don't do well with direct confrontation. And I am purposely being passive aggressive on a social media forum in hopes that a bad review and a question pointedly spelling out my issue may get more traction for them to address a possibly systemic problem. Again thanks for your input. Also, I really didn't have time for them to either reheat it (gross) or wait for them to make it over. In hindsight I should have just driven off and let them deal with the extra pizza/lost business.
You definitely should have said something. I have never heard a server be rude at Bernie & Betty's. I have been eating there for years.
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