Why will nobody answer the phone!! 55 min. On hold is. Crazy

Michelle Morrow | Oct 23, 2018 | Category: Pain management physician

The Pain Management Group - All questions

Address: 5801 Crossings Blvd, Antioch, TN 37013, USA

J Harp | Oct 22, 2020

All I am getting is the run around! No one knows anything! Just about the sorriest customer service I have ever been subjected to!

Nancy Ann | Oct 22, 2020

Best to not get started with them! Best of luck. Keep a close eye on what you and your insurance are charged 😡 and be ready for a lot of pea test and never staying with the NP!

Leroy Jenkins | Oct 22, 2020

Going thur the same atm.

The Pain Management Group | Oct 22, 2020

Hi Michelle, thank you for messaging us! Our average wait time has improved substantially, typically less than two minutes. Previously, we have had challenges with our phone system--yet have worked very hard in making those improvements. We would be glad to call you directly, if that might work for you. Just let us know your preferred time and contact info. Thank you!

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