I called a few moments ago and the man who answered the phone immediately yelled out hold then put me on hold apparently for six minutes so I hung up Then Called back of course just to find out that he took the phone off the line. Smh

Sorry this happened to you! We do our best to manage our in-store, online, and on-phone customers with courtesy and respect. I do hope that you'll give us a second chance!

Something must have happened. The guys are super polite. It'd not like then to hang up on a customer

They may have had an emergency? There's no reason for them to turn away customers, they're always really polite