Is there a way to speak directly with someone at this location?

I think the question refers to a specific phone number for the local stores and not the Comcast 800 number. I don't understand why they make it so difficult to get the information you're looking for. I don't want to drive 30 miles (round trip) just to get a question answered.

Yes. It's a full fledged store. In fact people here are extremely helpful and courteous, unlike their telephone support.

Yes

Yes call and when prompt press 0