Can i come into the zoo if my membership says pending? I ordered an annual pass this morning. I want to make sure before I pack up the kids and get them excited to go.

Yes, you can visit the Phoenix Zoo before you receive your membership card. Please visit Membership Services next to turnstiles with a valid photo ID. They will be able to issue you a day pass.

I'd call to be honest with you I'd hate to say one way or another so call.

You can print the confirmation and use that until your pass comes in. You can walk straight up to the ticket taker.

Yes, you just go to the membership desk at entrance show your email and they will give you the ticket.

Well, I usually lie to people, but if I'm being honest I'd say yes. The zoo person is correct