So I was going to apply then noticed the requirements. Do I have to have two years of call-based customer service experience and four years of interactive customer service experience

Honestly no. I work there and people get hired without any experience all the time.

Depends on the position you are applying for. Each one has their own requirements

Good advice, a call center is a call center, in some cases. Ive jeaed good feedback to the exception, which is ttech. Might try there, they are hiring

It always helps if you have customer experience especially for the technical support campaigns, we do training but some of them do require it and it will help you get hired faster if you do