What do you do when your so called “real” top grain furniture dye rubs off and it’s falling apart at the seams. Guardsman denied. One year manufacture warranty won’t cover. Havertys will only give you 75% credit?

I have no clue. We've had ours for 5yrs and looks like new. Used every day. Sorry about your situation.

How old is the furniture? I can't see the "dye" rubbing off from leather, it is soaked in the layers. Did you buy a cheap leather?

Call the manufacturer and find out what their policy and procedures are. The retailer can only do what the manufacturers procedures are

You should contact their customer service and explain.

Sorry to hear that, we purchased table and chairs