Good Afternoon, we are an authorized Shimano dealer and can possibly work with parts for their e-assist as well as Bosch and Bafang. The dealer that you purchase these brands from can also assist you if it is a warranty concern. There are many non-supported e-assist brands on the market right now. It is best to go back to the place of purchase for parts help. We do not work on or have parts for any gasoline powered bicycle. Thank you for your inquiry. Dennis and Joyce
They service ebikes. Support for motorized out side of this varies greatly. It would be best to just give them a call as they are pretty busy this year.
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