Does anyone else have trouble getting callbacks from this agency and what, if anything, have you been able to do to resolve this issue?

Thomas Patterson | Oct 18, 2018 | Category: Mental health service in Rochester, New York

Villa of Hope - All questions

Address: 3300 Dewey Ave, Rochester, NY 14616, USA

Thomas Patterson | Oct 18, 2018

Thanks Deborah, I'm happy to hear that your experience with the agency has been a positive one but my issue is with the administrative piece of the Villa. I'm a former employee who is trying to track down info regarding my retirement account but am unable to reach anyone directly and messages go unreturned. This is not a new issue btw but I was hoping that the HR dept. would have become more conscientious and reliable over time. Maybe someday. Best of luck to you and your son Deborah, stay involved and positive and I'm sure you'll have him back when the time is right. Thanks again, Tom

Deborah Laure | Oct 18, 2018

My son is currently a resident here and the staff has been great with us as far as comminication. I am sorry you are experienceing this situation. Maybe you could reach out to the director. I dont know her name but she may be easy to reach.

Parissi keyla | Nov 21, 2021

Is that place good for rebellious children ?????

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