Obviously it shouldn't be but you are not going to solve the issue by asking us. You need to speak to management. Being polite and stating facts goes a long way.
I have found that respectfully discussing any issues usually helps them be resolved.
Well, I'm certainly not ignorant & entitled, & to the person who seems to think that I'm so ignorant, you are ignorant for saying that. And by the way, I did reach out to management the same day, & he hung up on me 3 times. Now, that's ignorant for you. Oh & I was respectful & polite & it would hurt the manager to be respectful & polite as well. After all, I was giving them business. Facts! I have all that & more. If not, I never would have asked the question. Now you go learn some facts. Ok, obviously your not a polite person.
Mkay, no But I think you need to have a discussion with someone at the facility
Course not
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