Just go in and give your name and and number and they will give you your card. The place has a nice layout and the staff are very polite and are on the there A game in maintaining the facility clean.
Not sure where the disconnect is? If money is coming out of your account for a service then you should've been notified as to what your paying for and how to use it. You shouldn't need to ask Google Maps. I hope this was an honest mistake by Deni and not Planet Fitness approach towards customer service.
Hi, Deni! We are now open, so feel free to stop by and pick up a key tag at the front desk. We look forward to seeing you soon.
As soon as you enter just go to the front desk and they will help you.
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