Make complaint to manager
You place an order but the purchase is not yet made until you go in so perhaps it was something they only had one of. But I've never had an issue as long as I've gone in same day to pick up. Typically for me the order is ready before I even make it over to the dispensary.
I've never had that issue, they have been out of something and txt me to ask what I want in its place but never had them tell me my order is no longer available
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