Do they just not deliver packages on Saturday and then lie about it? Like is this how they normally operate? New to the area and didn’t realize they would straight up lie.

They are constantly inept and don’t register tracking properly. Just this week they left a package in front of my mailbox in an apartment complex that has restricted access doors. My buzzer works and I was home at the time. I called to issue a complaint to the annex. It is clear that they are not passing them along. Then a two day priority package which was delayed was listed today as “Out for delivery” on a Saturday. Then by noon was listed as being delivered the following Monday. Then around 3:30 was said to be delivered. It was not at my door or even in front of my mailbox. I had to wait over a half hour on the phone to hear that it was listed as undeliverable on their end. It was returned to the annex (or so I was told) by the rep. So now my two day priority package is going to perhaps be delivered in six days. I have a formal complaint issued, but I doubt I’m the first person to do so and be ignored and disrespected. Too many reviews come say the same about the service here.

Yes