United States Postal Service

Category: Post office

Address: 2135 NW 108th St, Clive, IA 50325, USA

Phone: +18002758777

Opening hours

Sunday: Closed

Monday: 8:30AM–5PM

Tuesday: 8:30AM–5PM

Wednesday: 8:30AM–5PM

Thursday: 8:30AM–5PM

Friday: 8:30AM–5PM

Saturday: Closed

Reviews

S. M.

Sep 1, 2022

Excellent customer service. The person who helped me today had excellent customer service and was very helpful!

Brianna Hagen

May 2, 2022

I was sending a package out and had nothing but a splendid experience with the clerks who were so helpful and friendly. My only somewhat of a complaint was listening to the absolute Karen of a woman continuously rant about something that would have been easily resolved but she continued refusing to hear that she couldn’t get her way. The employees present handled her with grace (which absolute kudos to them as she was truly a lot to handle on a Monday morning). Other than listening to her rant next to me, I had a great experience and the employees were very kind and helpful throughout. I will be back, thank you for your service!

Michael Steward

Apr 23, 2022

Dude literally just knocked on my door once with a signed package and then just left right away before I could even walk to the door. Thanks man

Adrianna Prado

Jan 17, 2022

This place is awful I had a package dropped off there by UPS and it's been there since Jan 7th waiting for acceptance can't talk to anyone in person because their automated system gives you the run around and it claims it left missouri the 6th but my tracking info says its at this usps just sitting there nothing being delivered or accepted. I've never had a issue with the post office but for some reason they don't have their stuff together and my package is still sitting there. And not a single thing I can do about it.

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Questions & Answers

Do they just not deliver packages on Saturday and then lie about it? Like is this how they normally operate? New to the area and didn’t realize they would straight up lie.

Stabitha Lmfao | Oct 17, 2018
J O | Oct 16, 2020

They are constantly inept and don’t register tracking properly. Just this week they left a package in front of my mailbox in an apartment complex that has restricted access doors. My buzzer works and I was home at the time. I called to issue a complaint to the annex. It is clear that they are not passing them along. Then a two day priority package which was delayed was listed today as “Out for delivery” on a Saturday. Then by noon was listed as being delivered the following Monday. Then around 3:30 was said to be delivered. It was not at my door or even in front of my mailbox. I had to wait over a half hour on the phone to hear that it was listed as undeliverable on their end. It was returned to the annex (or so I was told) by the rep. So now my two day priority package is going to perhaps be delivered in six days. I have a formal complaint issued, but I doubt I’m the first person to do so and be ignored and disrespected. Too many reviews come say the same about the service here.

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Has anybody seen any mail in the last few days? Wdm seems to be off the delivery routes

Michael Jones | Oct 17, 2018
Paul Schwegler | Oct 17, 2018

We didn't receive any mail for a few days but got some today.

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I have not have mail in over a week. Just realized that I have bills due but no bills!!! What is going on!!!

Janet Koerner | Mar 20, 2022
Elise Smith | Mar 20, 2022

Good Morning. I would go to the post office and let them know that you're not receiving your mail. Calling won't help. As far as your bills, give the company a call and let them know you haven't received your statements. Maybe consider going paperless. Hope you get it resolved. Have a great day.

Can I mail packages from here or do I need to go to the main post office?

Monica Lankford | Oct 17, 2018
Brisingr14 | Oct 17, 2018

Yes you can

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Can I renew my passport at this location

Linsey Hout | Oct 17, 2018
kayla millan | Oct 17, 2018

No you can schedule an apt at the ash creek post office on 109th in urbandale

How can I get my mailbox lock changed at my condo complex? It's a separate one in a group of twelve. It's jammed & inaccessible. Thanks for replying. .

Rod Shirk | Oct 17, 2018
Chuck Avey | Oct 17, 2018

Should be your landlords responsibility if you rent, otherwise go to menards and buy a new lock and call your P.O. and they'll have maintenence come and unlock the main unit so you can change your individual lock

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