If you think this office is bad try the one in Chicago. At least here they get you in and out in a very reasonable amount of time. In Chicago make sure you pack a lunch cause you'll be there all day.
I agree with Arthur Woods' comment but for St Clair County Health Department in East St Louis. Decatur office is amazing compared to that one. Much safer & I know I won't be there for literally 8 hours with no help and have to be back the next day. My employer was not happy I had to take two days off to fix an error on my medical insurance I did not make.
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