I just received my order! Every cookie was broken in both pkgs. These were for a mother's day gift for my daughter. I don't have anything for her when she returns from her trip. She is gluten free for health reasons. Please tell me this can be fixed?

Alberta Whitebody | Oct 16, 2018 | Category: Bakery

Tate's Bake Shop - All questions

Address: 43 N Sea Rd, Southampton, NY 11968, USA

Megan Allen | Oct 16, 2018

Of course, Tates is very reputable. Call them and make a joke about " the cookie crumbling". Any one will understand. You still have a gift. Buy her favorite ice cream and use the cookies ( after you roll them into crumbs) as a topping.

Tate's Bake Shop | Oct 16, 2018

So sorry about this, Alberta. I’ll pass your message along to our customer service team and come up with the best way to make this right. Again, our sincere apologies. We’ll follow up soon!

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