Of course, Tates is very reputable. Call them and make a joke about " the cookie crumbling". Any one will understand. You still have a gift. Buy her favorite ice cream and use the cookies ( after you roll them into crumbs) as a topping.
So sorry about this, Alberta. I’ll pass your message along to our customer service team and come up with the best way to make this right. Again, our sincere apologies. We’ll follow up soon!
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