Several options are open to the public. The office downtown takes payments, the website has payment options on it, drop boxes are located on Church Ave, 601 Jefferson Street, and in front of the Roanoke county municipal building. An automated phone payment system also allows you to make payments. Mailing a check or money order to PO Box 24006 is also a good option for people who can wait on the post office to deliver it. DO NOT pay at stores that offer to pay utility bills. They are not authorized to take the payments. It could be days before the water Authority receives the money. You can always call the customer service number during business hours for any questions or concerns at 540.853.5700
The best way is online .. you can do a one time payment for a fee with a debit / credit card.. or setup your bank account for free online payments
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