I purchased air pod pros for a friend as gift on 7/12/22 and the case stopped charging via power cord provided or magnetic charging pad. What do I need to do to get it fixed or replaced? Is it under warranty only being a little over 30 days old

Apple St. Johns Town Center - All questions

Address: 4835 River City Dr, Jacksonville, FL 32246, USA

RobsMusicHouse | Sep 13, 2022

Call Apple support directly for warranty support.

Gail Helmly | Sep 13, 2022

I plan on calling them when they open at 10am thanks

Custom Design Partners | Sep 13, 2022

You can call Apple directly and ask them this question, you may not get a correct answer by someone on here

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