Unfortunately you are correct at certain times. It seems as though no one is available to help you during your search. I've noticed less employees in all the stores lately myself. I think that having knowledgeable employees, to help the DIYErs that are looking to answers for their issues at home , would really be a PLUS. Hang in there and keep asking for assistance... someone will show up sooner than later....i pray.
Sorry I don't speak Spanish.
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