If I don't have my shift slip, how can I reprint one?

Hello, I had an appointment a few days ago but I did not have the complete documentation, they told me that when I have it, write to this email www.registrocivilny@cancillería.gov.ec I have already written several emails and they do not answer me. please can you help me

It is not necessary, you just go and introduce yourself because you are already registered in the system.✅🇪🇨🇺🇸