Customer service sucks..
I had a bad experience on grayhound I left from Newark New Jersey to los vagas the bus tire blew out in Colorado. We all had to wait 3 hr for some to help then got stuck in a snow storm in Colorado had to go th shelter the hole bus kids in for a night in half to wait for a new bus it was so cold bus broke down but got my money back never again. Good luck and call the 1800 customer care the will help you with what ever you want
I hv bad experience of greyhound.
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