Years ago, I purchased a dinner set the chairs started peeling and I have not kids,living with us. So we purchased this set being told by the salesmen the chairs were genuine leather. Can I bring these chairs in for replacements

Cynthia Benison | Oct 12, 2019 | Category: Furniture store in Amherst, New York

Raymour & Flanigan Furniture and Mattress Store - All questions

Address: 1459 Niagara Falls Blvd, Amherst, NY 14228, USA

Debbie May-Kindred | Oct 11, 2021

We purchased a reclinerin March, had it for one week and it broke. We have the protection plan on top of it only being a week old. We were told they had to repair not replace and its been 6 weeks and no part.

Kerry Clark | Oct 12, 2019

I would have to agree with what's already been written. It would appear that you're out of any form of warranty. Perhaps R&F can help with a discount on a new dining set. Good luck.

Noel Truty | Oct 12, 2019

Unless it's under warranty I doubt it

Hanna Richir | Oct 12, 2019

If you purchased the Platinum protection you are covered for 5years. Otherwise they do have a service center you can call to see if it is covered still by the manufacturer. Most furniture is only covered for a year. They can set up a service to repair but they will not be able to replace.

Mark Waltman | Oct 12, 2019

You should contact your store to arrange for someone to come out. It may be able to be fixed but if under warranty they will replace it.

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