My Pacifica needs recall repair for U 64. How do I make an appointment if you do not answer the phone?

Lynea Lattanzio | Oct 12, 2018 | Category: Car dealer

Clovis Chrysler Dodge Jeep RAM - All questions

Address: 395 Herndon Ave, Clovis, CA 93612, USA

Cheri Aitken | Oct 12, 2018

Fresno & Clovis are owned by the same owner Mr. Finegan but I did have a better repore with Fresno when I had my Fiat . Mr. Finegan Since we have had the dodge its not the same care. They do answer for me But don't retun phone calls. Miguel never let me know my truck was done & I had to call 2x due to no return call.

Robbyota 559 | Oct 12, 2018

As mentioned up above they're both owned by the same owner. Both in my opinion had and have unprofessional service. I take my business out of town. As you mention they won't even answer the phone, why would you want them to work on your vehicle?

A proano | Oct 12, 2018

I would go to Fresno dodge better service

Dirk Nowitzki | Oct 12, 2019

You get no help on the phone what so ever. Good luck.

Brian Finegan | Oct 12, 2018

Lynea Depends on when the phone call was placed. Our hours are updated on Google and we have a receptionist here during those hours. I apologize that you were unable to make an appointment. To the other folks that answered, we do the best we possibly can for each and every customer but do understand that sometimes we cannot win them all. We strive for excellence each and every time no matter the situation. If there is an issue I advise reaching out to the service manager Khalid and getting him involved immediately to try and rectify any and all situations before they arise. Thank you for the feedback and we will work to get better----at both locations.

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