Hello we try as well but the only way to get tickets is to get in line around 9 am and get tickets for the exact day you and your family gathering. That was the on my way wd could get tickets . I hope this helps . thanks
Im just guessing, but it could mean that other people have bought tickets for those times and the waterpark will be at max capacity. You may have to try a day earlier or later. Just a thought.
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