FedEx is USELESS! Had a driver come down out drive on a hill with a curve in it and proceed to do just under a thousand dollars damage to our property trying to get back out. Finally with help, he left saying he would tell his supervisor. He did "I didn't do any damage." Customer Service supervisor finally called after a dozen useless call-arounds saying he was helpless because it was his word against ours. We had taken pictures and found witnesses as required but still not a penny for the repairs. Now, that same driver will absolutely not deliver a package to our home. He leaves them at Walgreens Drug eight miles away so we have to drive 16 miles to fetch them. Before we order anything online, we ask who they use and if it's FedEx, we cancel after telling them why. My wife was told by a woman at work it was the same as happened to her $16,00.00 smashed car. DON'T USE FEDEX unless you want some drama.
Would need to know what exception was put in the tracking statement. Might be freight coming from airport is in traffic, might be an overlook left behind in the building or FedEx Express has hired so many new, undertrained people that sometimes they get overwhelmed and just quit delivering and come back to the building. Just some of the exceptions.
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