I'm guessing the charges you see are for $10 dollars each. That's a preauth hold the credit card processor does to ensure that the card has enough available credit to pay for the wash. That goes away after a day or so and is replaced with the proper charge. Given that the machine didn't turn on, you probably weren't charged anything (the swipers don't like certain cards for some reason). But if you do get charged, give us a call at 631-395-1717 and we'll make things right. Moe - that's completely wrong. Because of regulations, we're actually liable for all fraud (including made up stuff which happens). Also, our system doesn't store credit information and there's no way to install a skimmer or similar device, so, yeah, while everything is theoretically hackable, there's not really a good opportunity to do it, and we're kind of small so the payoff wouldn't be great anyway from a hacker's perspective. So, yeah, it's pretty safe.
I really dont know but i always use cash on those machines or any self serve machines out there it can also be hacked and the owners of those stations are not responsible for any refund or if the machines take your money be careful always
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