Why is the reception so bad!!!! We pay good money for service and can never get through a show or movie without missing most of it because of pixilation!

Kelly Kilroy | Oct 11, 2018 | Category: Internet service provider

Adams Cable Service - All questions

Address: 19 N Main St, Carbondale, PA 18407, USA

Tim Roberts | Oct 11, 2018

I will add to this. Adams cable is still stuck in the 90’s. They don’t maintain their lines enough which gives you poor connection. They need to close shop and sell to the big dogs in the business. I’m all for local business but not when that charge top dollar and not put money back into their product.

Adams Cable Service | Oct 11, 2018

Hello Ms. Kilroy, Thank you for your question and for being an Adams Cable customer. We definitely want to fix your issue. Please call us at your earliest convenience so we can set up a trouble call to get it taken care of. There is no charge for the trip when the issue is service related. We have customer service representatives here 24/7 to take your call and our technicians are on the road Mon-Sat. If possible when you call please let the Customer Service Rep know if the pixilation is happening on just one TV or more than one. That will tell us if the issue is in the house or on the outside. Thank you again for reaching out to us. Stephanie Kemmerer Adams Cable Service

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