I was not informed that I had to wait 20 minutes for my food during a shift change. is this normal? Establishments that take up residence in low income areas often treat their customers with very little respect and appreciation. I was mistreated!

Things like that happen, but I have always been treated nice there.

Hi Eveyone, Cory, I apologize for the way you felt, and sorry for the inconvenience. I greatly apologize you were not informed of the wait. The fact that our food is made upon order and not precooked, the amount of orders being made at the time ( dine in, drive thru, and phone orders) can all effect the wait time unfortunately. But like I said we appreciate our customers and always strive to improve and make their experience a pleasant one. Thank you all for your comments and support.

I have always been treated ok. Customer service could be better.

Never had a problem like that..so unfortunate