I would recommend taking to the customer service at the store. You will most likely get a much quicker response.
It would depend on what brand the product is if you're wanting to contact the product company. If you want to contact Kohl's, just go to their website and click on the Contact Us
Tried to contact the manufacturer, Food Network TV. Made in China.
Usually on the manufacturer website, there is a warranty link or a contact us link. Those should work to report an issue.
Just contact the manufacturer
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