I recently purchased cologne as a Christmas present, and I did not receive it. I was told to file a claim with FedEx, and I did, only to be told by Saks that it's my responsibility and that there was nothing that Saks could do.

Joyce Roberts | Jan 12, 2022 | Category: Fashion accessories store

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Address: 5555 Wisconsin Ave, Chevy Chase, MD 20815, USA

dcgirlfoodie | Jan 12, 2022

Did Saks tell you it was delivered? I would talk to a manager at Saks about this because I am sure you are not the only person tbis happen to and they should have some type of policy for lost/stolen packages.

Di Reds | Jan 12, 2022

Bet they wouldn't do that to a wp....sorry that happened to you. Hope you get it resolved. Happy Holidays 🎄

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I recently purchased cologne as a Christmas present, and I did not receive it. I was told to file a claim with FedEx, and I did, only to be told by Saks that it's my responsibility and that there was nothing that Saks could do.

Saks Fifth Avenue - All questions

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