Extra Space Storage works hard to provide value for our customers through competitive pricing and by maintaining clean, safe, and secure facilities with the best customer service in the self-storage industry. From time to time, we make adjustments to our customers’ rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility.
You may want to talk to management but to my understanding there is an increase on units every. 6 month
Unfortunately the increases are a part of renting overtime. You can call the office and ask what the rate is for a storage the same size and same floor yours is on. Usually if the going rate is cheaper than your increase, they may at least match the rate. However, my guess is, you are paying less with the increase than a new customer would pay for a unit your size.
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