Even on holidays and weekends though the phones are down, they are walk in open 7 days a week all year for lost pet reclaim.
I had the same issue. ^ Going to the shelter in-person is your best bet.
They were closed early Friday and closed yesterday. They are open 10am today. Best way to find a lost pet is to go there. Even better with a picture and animal ID if your friend saw them there it would have been on their paperwork on their kennel. Best of luck!!
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