Hi DaVina, to check your balance over the phone, you can use our Telephone Banking system. 1. Call 803-787-8566 or 1-800-458-2822 for Telephone Banking. 2. Listen to the audio prompts and make your selection. For account information, press 1. 3. Enter your account, member, or social security number followed by the # sign. 4. Enter your Telephone Banking PIN followed by the # sign. Your Telephone Banking PIN may not be the same as your debit card PIN. For first-time callers, use the last 4 digits of your social security number. Already use Telephone Banking? Simply use your current PIN. 5. You will be able to check balances and deposits, make payments and more. Thanks for the question!
Yes the other number is on the back your your account card there are two numbers
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