YES YES YES. They refuse to complete the initial punch list. The retailer or the factory General Manager building office will take calls nor return any. I’m so upset with the way they are treating people and doing business.
Yes join the long list, we've been getting the run around from day one, their modular are VERY CHEAPLY MADE, our home from inside to the outside has problems....waiting on repairs , considering going with our attorney if nothing happens very soon. 206,000 modular for a 50,000 doublewide trailer is what we got😢
Sorry people to work with Don't give a dam about you after contract 7months later still waiting on repair to be done
Yes. I've been waiting since December to have a repair made that one of their workmen caused. Never again will I buy from Clayton nor will I recommend them.
Yes me too. My floor is still unleveln after 7 months. As well as an 18 inch cut in the linoleum floor in kitchen between stove and sink, an 8 inch cut in guest bath next to toilet and 2 more in hall area. Was told from Waycross people they will come glue it down nope. I paid for me and not it new without the cuts. They tried to hide cuts with shoe molding....3 different styles for the areas. I didn't buy home with any shoe molding and it doesn't match either....WTH. now they want to offer 700 towards me doing my own floor n just for kitchen area only. We all know it's 1 long piece not numerous pieces. How insulting. I'd NEVER refer anyone to purchase a home built by them. They won't deliver on warranty work.
yes.it is taking me months to get thing kinda right corporate so far non responsive . Customer care representative attempted to belittle my issues and subtly was intimidating Update: Jan, 2019. Turns out that the dry wall was not taped, or not cracked in most corners. The home has huge cracks in many of the corners and at the juncture of wall and ceiling, Clayton had come in a couple of times for cosmetic repair, but the problem is underlying. Also we had some very cold weather and hot water pipes froze, windows leak air like crazy. I am no longer under the one year warranty, except for the extended warranty on furnace and appliances. We will be cutting the corners , retaping, and caulking. Haven't painted as I thought it was just settling, but that turned out not to be the problem. Don't buy from them. Under home insulation is still hanging a foot and a half below the floor, and they told me it is "normal, and sealed'
all I can say is good luck. we were dealing with the most rude person there, after him not wanting to tell us what was going on, we took our business to Dublin VA Clayton homes, but we also live in Cana
Bought my home from Clayton in Albemarle County, Va. Worst experience of my life other than loss of my husband and father! Signed agreement to purchase, with $4,000 down payment in Nov 2017. Closed and moved in March 2019! $217,000 home (already had property). Hammer hole through master corner soaking tub, refrigerator doors dented, still waiting on storm doors, trim work is embarrassing, taping of drywall is sad, many, many smaller issues but they
Yes yes yes too!!!! My home got out on my property in May 2018 didn't get to move in till October it is now April 2019 and I am still having major issues with so many different things and they make appts but NEVER show up for them. I am done and I am going to corporate now with my complaints!!! By the way we got our home from Cookeville TN.
OMG.
Thanks my daughter has a problem with them in Greenville SC. I have a friend asking about them this will help them stay away from them
Yes
We are thu this right now. Now they will not call us. The main office is No help .Do Not buy from Clayton....
Same problem here in William's AZ,
Oooh yes I paid them an extra 3000.00 to grade and landscape they refuse to complete either
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