Shoe Dept. Encore

Category: Shoe store in Maryville, Tennessee

Address: 104 Foothills Mall Dr, Maryville, TN 37801, USA

Phone: +18659845850

Opening hours

Sunday: 12–6PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Kimmy Smith

Sep 1, 2022

Wonderful employees. Great manager. Always helpful and always some kind of sale.

Amber Pickens

Aug 2, 2022

Madisonville location is terrible.

Truthful Trucker

Apr 20, 2022

Poor selection of men's shoes but tons of female shoes.

Patty Hinton

Mar 11, 2022

What a selection! Great prices. Helpful sales people.

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Questions & Answers

Where is my refund?

Shoe Dept. Encore | Sep 9, 2022
Shoe Dept. Encore | Sep 9, 2022

We ask that you please allow 5-7 business days for the funds to be transferred between banks, this does not include weekends or federal holidays.

How long does a customer have to pick up BOPIS (Buy Online, Pick Up In Store) orders?

Shoe Dept. Encore | Sep 9, 2022
Shoe Dept. Encore | Sep 9, 2022

We ask that you pick up your order within 3 days. Make sure to keep an eye on your email confirmation and pickup confirmation, as it will have an exact date and the address of the pick-up location.

I paid for expedited shipping and it didn't arrive when it was supposed to, why?

Shoe Dept. Encore | Sep 9, 2022
Shoe Dept. Encore | Sep 9, 2022

Next day shipping does not necessarily mean it will arrive the next day. This is due to many factors such as time of order placement, holidays, delays in shipping, etc. If an order is placed after 12:30 p.m. ET on Monday, Tuesday, Wednesday, Thursday, or Friday (except for holidays), it will be processed on the next business day. If a holiday falls on a weekend, then the Friday before and the Monday after should be considered as a holiday for purposes of processing an order. Orders placed on Saturday or Sunday will not be processed until the next business day. SHOE SHOW, INC. is not responsible for late orders due to schedules set by the delivery company. Deliveries cannot be made on weekends or holidays (and weekends should not be included in transit-time calculations). We do not ship shoes outside of the U.S. Gift cards will be shipped separately.

What are the Covid safety practices like here?

Anonymous | Oct 9, 2022
Syd Survives (Syd Survival Guide) | Oct 9, 2021

Dividers at checkout and cleaned areas and shoes/boxes after use.

do you have kiwi cordovan shoe polish

Jim Butterfield | Oct 9, 2020
Laura Uebelacker | Oct 9, 2020

No, sorry we don't carry that brand or color

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